Privacy Policy

HazReady Corporation (“HazReady,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at hazready.ai and related services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, job title, and agency or organization name. This information is necessary to provide our services and personalize your experience.

Usage Data

We collect information about how you interact with the platform, including pages visited, features used, documents generated, and session duration. This data helps us improve the platform and provide better service.

Agency Documents

Documents, policies, SOGs, and other files you upload to the platform are stored securely and used exclusively to provide AI-powered services to your agency. Your documents are never shared with other agencies or used to train AI models.

Cookies and Analytics

We use Google Analytics and essential cookies to understand platform usage and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the HazReady platform
• Generate AI-powered documents and reports tailored to your agency
• Process your account registration and manage your subscription
• Send service notifications and important updates
• Respond to your support requests and inquiries
• Analyze usage patterns to improve features and performance
• Comply with legal obligations

3. Data Isolation and Security

HazReady implements strict agency-level data isolation. Your agency’s data is never accessible to other agencies or organizations on the platform. We employ:

• Row-level security (RLS) policies enforcing agency data boundaries
• Encryption in transit (TLS 1.2+) and at rest
• Role-based access control (RBAC) within your agency
• Immutable audit logging for legal defensibility
• Regular security assessments and monitoring

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• Service Providers: We use trusted third-party services (cloud hosting, payment processing, email delivery) that process data on our behalf under strict contractual obligations.
• Legal Requirements: We may disclose information if required by law, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. PIPEDA Compliance

HazReady is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Canadian-hosted infrastructure is available. You have the right to access, correct, and request deletion of your personal information.

6. Data Retention

We retain your account information and generated documents for as long as your account is active. Upon account termination, we will delete your data within 90 days unless retention is required by law. You may request data export or deletion at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for non-essential data processing

8. Children’s Privacy

HazReady is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

HazReady Corporation
Waterloo, Ontario, Canada
privacy@hazready.ai